Newport Beach, California - May 2014 Go Rentals, an elite car rental service company specializing in the private jet industry, is pleased to announce the hiring of Ann Goodwyn, a true legend in the aviation industry. Bringing more than 28 years of general aviation experience to Go Rentals, Ann is well-suited to steer the company into new markets, implement new aviation marketing and continue to improve and evolve the level of guest service.
In fact, Goodwyn practically wrote the book on guest service - she established customer service guidelines and wrote the service manual for AMR Combs. During her tenure there, she was also involved in creating software to network all the company's bases, making communication and operations seamless for the large company. With her deep understanding of service, Ann also trained the company's employees on customer service and the new POS software.
If that were not enough, she also co-founded Tradition Aviation and built it into one of the top 20 FBOs in the country. Wanting to do more in the industry and fill herself with knowledge, Ann felt she and Go Rentals were a match. "I felt like Go was a part of me, beyond just ownership," says Goodwyn. "This role fulfills a need to do more and to do it with people who can match my passion for service. Go Rentals is creating their own standards, not following anyone else's."
"Ann holds a deep passion for building relationships, training, marketing, employee development, operations and management. She prides herself in exceptional service, attention to detail, and dedication to exceeding guest expectations. She has a natural desire to listen and teach and a personal style that is about leadership, warmth and humor," says Go Rentals CEO Kaye Gitibin. "Her industry knowledge and relationships have already made her a key addition and a wonderful fit to Go Rentals and it is a great honor to have her in our family."
Ann has achieved many awards and recognition in numerous publications over the years including Professional Pilot Magazine and Aviation International News. She is also renown by FBOs, pilots and passengers across the country.
Go Rentals is an elite car rental service company, with special emphasis on service. The company is also the only one specializing in the private jet industry since 1995. Still a family-owned and operated business, Go Rentals has locations in Arizona, California, Colorado, Nevada and Texas, and service to over 45 airports and various fine hotels and resorts. Further information about Go Rentals is available online at GoRentals.com.
4320 Campus Drive
Newport Beach, CA 92680